How to communicate with VFN

Inspection of medical records

In the event that a patient who has been treated at the General University Hospital in Prague, or a person designated by the patient, or one of the persons close to him (hereinafter referred to as the applicant) is interested in inspecting medical records kept about him at the General Hospital, or obtaining extracts, or a copy of this medical record, or part thereof, may complete the form "Request for access to medical records, for extracts or copies of medical records".

In this form, the applicant shall indicate the scope and form of the information required, the method of receiving the information, relationship to the patient and sends the request (possibly handed over in person) to the address:

General University Hospital in Prague
Legislative and legal department
At the Hospital 499/2
128 08 Prague 2

If the patient has not designated the applicant as part of the care provided as a person who can be informed about his health condition, or whether this person can view the medical documentation kept about him or other records related to his health condition, make extracts or copies of these documents, the applicant is obliged to prove the relationship with the patient by submitting the relevant documents (eg birth certificate, marriage certificate) or by sending a copy of these documents.

The applicant may also send the application in writing to the above address or by e-mail to vfn@vfn.cz or marta.cepelkova@vfn.cz. These written requests should include the same details as in the form. Please also provide a telephone contact to expedite processing.

The Legislative and Legal Department will process the application within 30 days.

For these services, the applicant is obliged to pay the costs associated with retrieving medical records and obtaining the requested statement, or a copy according to the current Price list of VFN services not covered by health insurance and possibly also postage, if the documents are sent cash on delivery. Upon personal acceptance, payment is made in advance at the General Treasury of the General Hospital (headquarters building), or exceptionally upon receipt of documentation in the Legislative and Legal Department. Upon personal acceptance, the applicant is also obliged to prove his / her identity with an identity card.

In the event that the costs associated with retrieving medical records and obtaining the requested extract or copy reach a higher amount, the Legislative and Legal Department may request an advance from the applicant of up to 100% of the estimated amount.