Quality Department

The main activities of the Quality Department are:

• creating the concept and strategy of QMS development, its management and implementation,
• coordination in the implementation of quality systems and their evaluation by an external assessor,
• management, coordination and control of the implementation of accreditation standards and related regulations and standards in the management documentation,
• Manage and analyze the occurrence of adverse events
• planning and implementing internal audits of the quality and safety management system of the health services provided,
• creation and management of management documentation
• monitoring, analyzing and reporting quality indicators
• participation in defining and monitoring selected quality indicators
• Provision of ISO 9001, 15189 and 17025 accredited VFN laboratories and laboratories
• coordinating a regular survey of patient satisfaction surveys to assess the quality of care provided,
• participation in education of QMS representatives of individual workplaces and internal auditors.